Get In Touch

We're available 24/7 to answer your questions and provide support. Choose the most convenient way to reach us.

Call Us

Speak directly with our care coordinators

+1(919)449-5005 Available 24/7

Email Us

Send us a message anytime

serenewingscaregivingllc@gmail.com Response within 2 hours

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Schedule a consultation

appointments Free consultation

Send Us a Message

Have questions about our services? Need more information? Fill out the form below and we'll get back to you as soon as possible.

Why Choose Serene Wings?

  • Licensed and certified caregivers
  • 24/7 availability and support
  • Personalized care plans
  • Family-centered approach
  • Affordable and flexible services
  • Compassionate and experienced team

Emergency Contact

For urgent care needs or emergencies, please call our 24/7 hotline immediately.

Emergency: +1(919)449-5005

Office Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Emergency Only
24/7 Emergency Hotline Available

Frequently Asked Questions

Quick answers to common questions about our services. Can't find what you're looking for? Contact us directly.

How quickly can you start providing care?

We can typically begin care services within 24-48 hours of your initial consultation, depending on your specific needs and availability. For urgent cases, we can often start the same day.

Do you provide 24/7 care services?

Yes, we offer round-the-clock care services for clients who need continuous support. Our caregivers work in shifts to ensure uninterrupted care, and we have emergency response teams available 24/7.

Are your caregivers licensed and insured?

All our caregivers are licensed, certified, and fully insured. We conduct thorough background checks, verify credentials, and provide ongoing training to ensure the highest quality of care.

What payment methods do you accept?

We accept most insurance plans, private pay, long-term care insurance, and VA benefits. We also offer flexible payment plans and can help you understand your coverage options.

Can I choose my caregiver?

Absolutely! We believe in matching the right caregiver with each client. You can meet potential caregivers and choose who you feel most comfortable with. We also consider personality, experience, and specific care needs when making matches.

What services do you offer?

We provide a comprehensive range of home care services including personal care, medication management, meal preparation, housekeeping, transportation, companionship, and specialized care for conditions like dementia and Alzheimer's.

How do you ensure quality of care?

We maintain strict quality standards through regular supervision, client feedback surveys, ongoing caregiver training, and 24/7 support. Our care coordinators regularly check in to ensure your satisfaction.

What if I need to change my care plan?

We understand that care needs can change over time. We regularly review and adjust care plans as needed, and you can request changes at any time. Our flexible approach ensures your care evolves with your needs.