Terms of Use
Please read these Terms of Use carefully before using our website and services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Our Services
Serena provides wellness and beauty services including spa treatments and therapies, beauty and skincare services, wellness consultations, and relaxation and therapeutic services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
3. User Responsibilities
When using our website and services, you agree to provide accurate and complete information, maintain the confidentiality of your account information, use our services only for lawful purposes, respect the rights and privacy of other users, not interfere with the proper functioning of our website, and comply with all applicable laws and regulations.
4. Appointments
Appointments can be booked through our website or by contacting us directly. All appointments are subject to availability. We reserve the right to reschedule appointments due to unforeseen circumstances. Please arrive on time for your scheduled appointment.
5. Payment Terms
Payment is due at the time of service unless other arrangements have been made. We accept various payment methods including cash, credit cards, and digital payments. Prices are subject to change without notice.
6. Cancellation Policy
Appointments must be cancelled or rescheduled at least 24 hours in advance. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee. Failure to show up for an appointment without notice may result in a no-show fee.
7. Prohibited Uses
You may not use our website or services for any unlawful purpose, to violate any regulations or laws, to infringe upon intellectual property rights, to harass or discriminate, to submit false information, or to upload malicious code.
8. Intellectual Property Rights
The content on this website is the property of Serena and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or display any content without our written permission.
9. Disclaimers
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Serena excludes all representations and warranties relating to this website and its contents.
10. Limitation of Liability
In no event shall Serena, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.
11. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about these Terms of Use, please contact us.
13. Contact Us
If you have any questions about these Terms of Use, please contact us.
Email: serenewingscaregivingllc@gmail.com
Phone: +1(919)449-5005
Address: Raleigh,NC